Returns & Refunds Policy

Due to the nature of cosmetic products, we accept returns only for defective items.

Defective Products

If you receive an item that is defective, please contact us at info@globalcreativeinc.com within 30 days of delivery. Include your order number and a description of the issue. Photos may be requested to help us assess the defect.

If a defect is confirmed, we will provide a replacement or issue a refund at no additional cost.

Non-Returnable Items

We do not accept returns or exchanges for:

• Used or opened cosmetic products

• Items returned for reasons other than a confirmed defect

This policy helps ensure product safety and hygiene for all customers.

Return Shipping

For approved defective returns, return shipping costs will be covered by us. Please do not send items back without contacting us first, as unauthorized returns may not be processed.

Refund Timing

Refunds, if approved, will be issued to the original form of payment. Processing times may vary depending on your payment provider.